Thursday, September 30, 2004

Collaborative / Social software strategy - help?

I have been taxed with putting together a "taster" document for my company to put out the feelers within the business for online collaborative working and communication tools - the document is supposed to cover Blogs, wikis (blikis), online project management, bulletin boards, RDF (including RSS) etc. What I want to hear are successful stories of the implementation of such tools on an intranet to support specific business aims - I'm not looking at outward facing blogs etc., purely inter-staff communications very much from a Personal Information space / Communities of Practice / Formal company groups perspective if that makes sense. I know that there have been a few comments on this sort of stuff, for instance on Lou Rosenfeld's bloug and Michael's urlgreyhot in the past few months, but I'm keen to hear specific stories that may help me in initiating such practices.

The sort of stuff I've been looking at is Basecamp (which I really like) and Web Collaborator (which is useful in a stripped-down-to-basics way), Ikonboard, and general wiki and blog bits and pieces...

UPDATE - 02/10/2004

Many thanks to Lee Bryant of Headshift who pointed me to his presentation on informal, joined-up knowledge sharing [...] - which at first glance looks a) useful, and b) very much in line with my thinking.

Speaking at IBF Live, London

I'm going to be speaking at IBF Live on the 20th of October in London about using an intranet in a time of rapid change or crisis (from a communications/governance perspective rather than a technical side, but I might touch on the odd techy aspect). Anyway, IBF Live looks like it is going to be a good opportunity to catch up on a number of interesting intranet aspects - I think the event is being partly sponsored by PlumTree and Endeca - don't know too much about PlumTree's CMS activities so I'm looking forward to speaking to them!

Saturday, September 25, 2004

Readings on Web Credibility

Via the Stanford Captology Notebook, the references for an HCI encylopaedia chapter on web credibility and online trust: Readings on web credibility -- the best list ever compiled. This is a bit of a bookmark to myself to trawl through the list...

Thursday, September 23, 2004

Learning Management

I'm looking at e-learning strategies at the moment, specifically the delivery of Authorware content over an intranet. The way I see it, a good strategy would be to have some form of XML based Learning Content Management System to produce and amend content, feeding into an AICC/SCORM-compliant Learning Management System for tracking and admin (then pumping it out via the intranet). Are there any LMS/LCMS combinations out there that fit tightly with Authorware (I'm assuming this must be a yes), and does anyone have any experience of them? All useful feedback appreciated.

Saturday, September 18, 2004

Feeling a Bit Guilty About the Lack of Posts

I'm feeling more than a bit guilty that I haven't posted to my blog in almost a month. To be honest, however, I've been so busy with work and my wedding, that the blog has had to suffer.

I was intrigued yesterday to receive my company's "Human Performance" training (which was surprisingly good) which forms part of a wider company improvement initiative. One thing that stood out for me was the use of the idea of "human error" to mean any undesired human event, where both "human error" and "human mistake" should have been used. It's fine to cover unintentional, automatic events, but the more intentional should also be dealt with as well.