Sunday, February 22, 2009

Disentangling blended feedback

Having just been working on a project where workforce and audience acceptance of a mix of new hardware, software and content needed to be assessed & tested, I'm keen to find out the best way of gaining a blended system acceptance view without confusing the feedback for the separate elements. I know this should focus on asking precise questions, and directing users to complete specific targeted tasks, but users often seem unable to disentangle feedback in one dimension from another... (usually blaming hardware or software for eveerything). Does anyone have any helpful advice? I must confess that I'm not used to adding the hardware angle.

Sunday, February 08, 2009

This Blog is still alive...!


Having just logged into Blogger, I now realise that it is only a week shy of a year since I last posted to my blog.

In case anyone is still out there occasionally reading the blog (it's been a while since I checked out the analytics also), the main reason behind this has been moving countries, and then trying to move house.

While this isn't inline with previous post content, I suppose it does count as "information" to be shared: if you are moving to Geneva, make sure you give yourself at least 6 months to find accommodation (unless you are so wealthy, you can gazump the market!). It actually took my family 8 months to be able to move from temporary accommodation into a permanent home - and this was with sizeable local knowledge, friend networks and work & family support...phew!

If anyone is interested in knowing more, leave a comment, and I'll add some detail, otherwise, my next post will be back to normal themes of IA, KM, usability and needs analysis.