Thursday, October 21, 2004

Intranet Benchmarking Forum Live

Intranet Benchmarking Forum Live was a great success - and I'll try and put up some relevant notes and links over the next few days. Highlights for me included another excellent presentation from Adam Joinson of the Open University on online behaviours, an insight into tasks on the BBC intranet (they have a nice attitude toward user-centered design), and chats with some of the guys from search vendors, Endeca, Kevin Keohane of the IBF as usual and Dr Liz Daniels of Cranfield University's Information Systems department - and my presentation on intranets and crisis communications seemed to go down reasonably well... (I hope!).

Some of the other attendees were particularly taken with Gerry McGovern's presentations - personally, I felt that he was preaching to the converted (but that might be because I used to be an editor, and have read his book, Content Critical - but at the very least he was entertaining.

Perhaps the best thing about the day, however, was that the stated aim of being a more interactive conference pretty much succeeded - although as the day was very packed, everyone looked fairly bushed at the end. Personally, I felt that the table-topping exercise I ran at the end of my presentation (ably facilitated by Bridget Peake) ended up being more useful to attendees than my presentation itself. I was also happy to coin a catchphrase during Plumtree's portal presentation - "Take care, low-hanging fruit can sometimes be rotten" (surprisingly Gerry also made use of a rotten fruit metaphor in his presentation, but was referring to out-of-date content).

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