Another comment via Column Two: William Hudson - who I know from his usability work for the Intranet Benchmarking Forum - has come up with a neat idea to get around some of the difficulties surrounding card-sorting, those being:
1) analysis is repetitive and time-consuming for a human;
2) it's generally easier for people to sort with real cards than onscreen;
3) none of the existing tools seem to merge paper and computer-based approaches.
Read William's piece for an introduction to a neat merger of paper, software and barcode scanning that gets around a) having to do your cluster analysis by hand or b) feeding the results of a paper-based exercise into an analysis engine (NB: you can buy everything you need from Mr Hudson too!).
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