It's all about managing ideas and making stuff useful. My major interests are business analysis, project and portfolio management, user-focused design and usability, knowledge management and innovation, but I'm interested in any side road that means ending up with an improved result...
Monday, April 11, 2005
Delphi Technique for Breadth and Consensus in Requirements
I have been using a slightly bastardised version of the Delphi technique recently for some rapid requirements gathering and prioritising. Rather than the usual standard version where disonnant views are retained and ranked and re-ranked until stability appears (fine if you have plenty of time to build consensus), I've gone for a quick fix - send out a focused, open-ended questionnaire, retain all significant points and opinions, and then send the results back out to the review group to be ranked - use the initial ranking to prioritise the issues to be addressed (you could use MOSCOW or a larger sliding rating scale than 1,2,3 if greater shades of importance need to be considered) and there you have a decent case to start to develop your requirements from. I suppose that cherry-picking the first round of feedback goes against the grain of the technique in a way - but this feels like guerrila-delphi, just a quick-and-dirty "what do you think", "now rank it" - I think it fits in with the pre-project/requirements gathering process very nicely.
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