After many efforts to try and inflict some early stage user testing on the intranet, I have finally succeeded in rolling out some card-sorting exercises in order to cut the gordian knot of the "why isn't my department at the top-level" argument. The results so far have been intriguing - the most interesting aspect is the interest that the test subjects have taken a) in doing the test b) in finding out about the "results" and c) in asking for more information about the card sorting methodology. It really helps if you can get hold of a software-based card-sorting technique - it beats writing out endless sets of cards - jorge toros CardZort and Card Cluster work nicely.