More Searching

I read the New Frontier of Search a bit ago, and had meant to post something as to the fact that it is a neat overview. It also highlights something that I mentioned at an intranet benchmarking meeting with a group of peers - we were bemoaning intranet search performance, when I asked what sort of searches employees at each company were interested in. No-one seemed to know, yet everyone was keen to criticise the search performance. Are you looking for the occurence of a phrase or of a concept? Are you looking for results that you can trust? Different engines will perform better for different types of search - I think we've all got slightly over-sensitised to Google.